A French IT and engineering firm, which helps US immigration authorities optimize their incarceration and deportations
Capgemini is a French company based in Paris, which provides information technology (IT) solutions to government and commercial clients in the retail, energy, financial, and telecommunications sectors. It has commercial partnerships with Amazon, Google, Microsoft, and Salesforce and generated $18 billion in revenue during 2020.
The company works with militaries and law enforcement agencies. For example, In 2021, Capgemini announced that it would provide IT, cloud, and artificial intelligence (AI) services to London’s Metropolitan Police as its “digital policing” partner. In 2020, the company began working for the U.K. Ministry of Defence. Similarly, the company has contracts with the U.S. Department of Defense (DoD) worth a total of $47.9 million, including a 2020 contract to support the Navy's use of Salesforce software.
Capgemini has provided IT services to U.S. Department of Homeland Security (DHS) agencies Immigration and Customs Enforcement (ICE) and Customs and Border Protection (CBP). Most of these are directly related to ICE’s division responsible for detention and deportation of immigrants, Enforcement and Removal Operations (ERO). DHS first contracted the company in 2005 for “reengineering the immigration enforcement process.” From then until 2021, ICE awarded the company ERO-related contracts worth a total of $177.4 million.
In one example, directly related to immigrant detention and or deportations, ICE contracted Capgemini for its “planning and detention management efforts,” including services related to “ERO ground transportation activities” aimed at replacing “short haul flights with ground transportation.” This 2018 contract is worth $50.9 million through 2023.
Capgemini also provides “bed planning” and capacity expansion analysis for ICE jails. The company provides maintenance and enhancements to ICE’s jail database to assist in the “automation of the detention facility review process.” ICE stated that Capgemini “provides all the planning management support tools, labor, and materials necessary to assist in effective capacity forecasting, and reporting of current and future detention capacity requirements.”
In addition, Capgemini signed a 2016 $60.3 million contract with DHS’ Citizenship and Immigration Services (USCIS) to continue developing and testing the agency’s IT infrastructure. This includes the Electronic Immigration System (ELIS), USCIS’ electronic case management system for reviewing immigration applications. ELIS includes background checks and biometric information, which it cross-references with the data in CBP’s TECS, an information sharing platform that immigration agents use to screen persons upon entry into the U.S.
ELIS also feeds its information into DHS’ Homeland Advanced Recognition Technology System (HART) and its predecessor, the Automated Biometric Identification System (IDENT), a massive biometrics database that collects and analyzes facial images, DNA profiles, iris scans, digital fingerprints, and voice prints in order to construct unique profiles of hundreds of millions of people in combination with other biographic information.