The U.S. prison communication industry includes companies that provide prisons with telecommunication services, mainly through payphones but increasingly video “visitations” using kiosks or tablets. After decades of mergers and acquisitions, this industry is highly concentrated in the hands of a few private equity firms.
This category also includes more obscure types of prison communication, like incoming mail scan, or cable television services.
Following Lumen’s 2021 divestment of its prison phone business, no publicly-traded companies are involved in this industry.
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