A US electronic monitoring technologies and equipment company. Provides law enforcement agencies with tracking and surveillance equipment for people on probation or parole.
Track Group, Inc. is a manufacturer of electronic monitoring and tracking devices such as ankle monitoring bracelets, tracking wrist cuffs, and voice biometric technologies. Headquartered in Naperville, IL, the company was founded in 1995 as SecureAlert and in 2015 changed its name. The company owns subsidiaries in Chile, Israel, and Puerto Rico. It provides U.S. law enforcement agencies tracking devices to monitor and surveil individuals on parole or probation and its domestic growth has largely been driven by contracts with law enforcement agencies in Indiana, New Mexico, Virginia, and Puerto Rico. It holds additional contracts in Mexico, the Bahamas, Pakistan, Saudi Arabia, and Vietnam. In 2018, Track Group products were used to monitor over 34,000 individuals globally and the company reported $30.6 million in revenue.
Similar to other electronic monitoring companies, Track Group shifts the costs of 24/7 monitoring and surveillance onto the monitored population through charging “user-funded” installation and maintenance fees. In Marion County, Indiana, Track Group charges individuals a $50 installation fee and $14 daily monitoring fee, which adds up to $420 per month. Marion County, which includes the state capital Indianapolis, has contracted Track Group for electronic monitoring services since 2008.
In January 2019, Cook County, Illinois, home of Chicago, awarded a three-year contract to Track Group to monitor and surveil over 275 minors in pre-trial. The company's GPS ankle monitoring devices not only track movement but can also record the monitored individual. The ReliAlert XC3 device developed by Track Group also allows company employees and the criminal court to call an individual at any time for two-way communication. The monitored youth cannot decline an incoming call and company employees have testified in court that the device listening capabilities can be activated without warning. Sarah Staudt, a senior policy analyst at Chicago Appleseed Fund for Justice said, “The idea that an adult can turn on a listening device while a child is, say, in the bathroom or in their bedroom is not good.” The electronic monitoring of youth is one of the fastest expanding sub-sectors of the e-carceration industry.
In July 2018, Track Group signed a year-long contract with the Puerto Rican Department of Corrections and Rehabilitation to provide electronic monitoring technology for all people in pre-trial or probation in Puerto Rico. The company has been providing electronic monitoring technology to the Department of Corrections in Puerto Rico since 2012. In September, 2018, Track Group’s insurance company settled a lawsuit filed by Pablo Gonzalez Cruz, from Puerto Rico, who alleged Track Group was responsible for the death of his daughter.
In 2013, Track Group was contracted by the Chilean Gendarmerie to exclusively provide electronic monitoring devices for Chile’s national prison service. As of July 2019, Track Group has continued as the exclusive provider of electronic monitoring devices for the Chilean Gendarmerie. As of 2018, this contract was worth worth approximately $10.6 million.